Relaxation Content from TeleHealth Services Helps Hospitals Relieve Patient Stress

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    Hospital Stress Reduction Strategies Improve Patient Satisfaction
    and Health Outcomes

    RALEIGH, N.C.–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/BHLexington?src=hash” target=”_blank”gt;#BHLexingtonlt;/agt;–Healthcare professionals recognize April as stress awareness month
    spotlighting the causes and cures for stress. TeleHealth
    Services
    is helping to raise awareness and provide solutions with a
    new white paper, Reducing
    Hospitalization-Related Stress: Improving Patient Satisfaction and
    Outcomes
    . The white paper documents some of the latest and most
    influential clinical studies regarding stress and relaxation strategies
    for hospitalized patients.

    Hospital visits are the best of times and worst of times to engage and
    educate patients. Stress from a diagnosis and treatment fills patients
    with anxiety and uncertainty. Disconnected from home and daily routines,
    patients are confronted with trusting strangers for treatment.

    “Relaxation videos provide our patients options to address the stress or
    anxiety they may experience while in the hospital,” said Baptist
    Health Lexington
    Integrative C.A.R.E. Services Coordinator Cathrine
    Weaver, MSN, HN-BC, RN. “This empowers patients to participate in their
    own care needs because they, or their family, can access the videos
    independently.”

    Stress can cause impaired immune systems and elevated blood pressure
    hampering treatment and recovery. Improving the patient experience with
    strategies to relieve stress can positively impact outcomes and
    financial reimbursements linked to HCAHPS survey scores, patient
    satisfaction and lower readmissions.

    TeleHealth Services is the nation’s leading provider of
    comprehensive patient experience solutions that integrate patient
    televisions, AV systems and entertainment programming for hospitals and
    clinics throughout the United States. TeleHealth Services also offers
    advanced patient engagement and education solutions using patient room
    televisions and tablets for patients, family members and staff.

    “A cornerstone of hospital strategies to lower stress and improve the
    patient experience is the television. With decades of experience in
    providing hospital entertainment and education networks to hospitals, we
    know that the TV serves as the patient’s main source of entertainment
    and information throughout the hospital stay,” said Amy Mora, MBA, MHA,
    RHEd, client outcomes manager for TeleHealth Services. “Patients
    appreciate the distraction with a source of entertainment that helps
    maintain some of their normal routine and provides a sense of connection
    to home.”

    Today, hospitals find that adding relaxation content is a useful
    strategy. TeleHealth has partnered with a number of content providers to
    add relaxation options to its interactive video-on-demand Patient
    Infotainment Platform.

    Nature scenery, calming music and sleep programming can help hospitals
    create better patient experiences while providing additional therapeutic
    value. For example, significant improvements have been observed in the
    use of relaxation content for pain management. The Joint Commission has
    also introduced the requirement that hospitals offer at least one
    non-pharmacologic option for pain relief that could be addressed through
    relaxation videos.

    “Hospitals don’t exactly have the reputation of being places to relax.
    However, relaxation is a key element in healing. Having options to help
    patients relax, whether during the day before a procedure or at night to
    promote a good night’s sleep, is important to our hospital,” said Andy
    Sturm, BSN, RN, CDE, MLDE, a patient educator at The
    Medical Center at Bowling Green
    in Kentucky. “Getting a good night’s
    sleep is healing to the mind and body, so we were pleased to hear from
    patients and family members who are thankful for the relaxing
    environment.”

    A webinar on strategies to reduce hospitalization-related stress will be
    hosted by TeleHealth Services on May 8 at 2:00pm ET. For details visit: www.telehealth.com/resources/webinars.

    About TeleHealth Services

    TeleHealth Services is driven to enhance the patient experience and
    positively impact health outcomes using innovative patient engagement
    and audiovisual technologies. With 60 years of patient-centered
    expertise and 2,500+ healthcare clients, the company designs and
    delivers turnkey solutions that increase patient satisfaction, improve
    quality of care, and maximize clinical and operational efficiencies.

    TeleHealth is a division of Telerent Leasing Corporation (TLC). TLC
    creates unparalleled customer experiences in the use of collaborative
    communication solutions serving the healthcare market through TeleHealth
    Services; the corporate market through Avidex Industries; and the public
    and education markets through Digital Networks Group.

    TLC is a wholly-owned subsidiary of ITOCHU International Inc. For more
    information about TeleHealth Services, please visit www.telehealth.com.

    Contacts

    Media Contact:
    Barbara Capone
    [email protected]
    (919)
    719-7046 X7132