A1 Goes Live with Next Generation Service and Resource Order Management Project, Delivered by BearingPoint
BearingPoint//Beyond’s Infonova digital business platform has enabled A1
to terminate legacy OSS systems with minimal risk and without impacting
daily business operations
AMSTERDAM–(BUSINESS WIRE)–lt;a href=”https://twitter.com/hashtag/A1?src=hash” target=”_blank”gt;#A1lt;/agt;–BearingPoint
and A1,
Austria’s leading communications provider and part of A1 Telekom Austria
Group, today announced the completion of their Next Generation Service
and Resource Order Management NGSOM project. Using the
BearingPoint//Beyond Infonova
digital business platform, A1 has significantly reduced the number
of systems and complexity in its OSS (Operations Support System)
environment. This has enabled the creation of a seamless order
management process to support all lines of business, bringing mobile
service orchestration onto one platform together with TV and fixed line
service orchestration.
As part of its NGSOM project, A1 had to undertake a radical approach to
its OSS transformation – which comprised many disparate systems and
complex underlying business-critical processes stemming from a long
history in the telecommunications business. To do so, it needed to
implement a single streamlined, automated platform for consolidated
management of all service order communication to its underlying OSS.
A1 selected BearingPoint//Beyond as it was the vendor it trusted to
deliver a solution within time constraints and with minimal risk.
BearingPoint//Beyond’s Infonova platform works as a non-disruptive
solution layer, allowing single services to be seamlessly swapped onto
the new system without disruption or outage. The converged order
fulfillment and provisioning NGSOM solution can now facilitate unified
communication to approximately 50 downstream systems and has already
enabled the consolidation of six systems.
“We are delighted to be working with one of Europe’s leading operators
as part of its digital transformation project,” said Angus Ward, CEO,
Digital Platform Solutions at BearingPoint. “By leveraging our
technology, A1 now has a reliable foundation to support its future
business goals and a scalable platform to adapt as times change and the
business grows.”
Since the implementation, A1 has seen a significant increase in speed of
order fulfillment, significant improvement of provision failure rates
due to the automation, and better assignment and handling of tasks for
the operations team.
“In a highly cross-functional team of experts of A1 and BearingPoint, we
have mastered the technical and project challenges to replace and
improve existing processes to the new platform without interruption of
ongoing end to end processes and services,” said Alexander Stock, A1
Chief Information Officer. “In BearingPoint, we have found a partner for
our OSS environment that understands our needs and our customers’
expectations and that we can rely on to continue to grow our business.”
To learn more about how BearingPoint and A1 are working together, please
click here.
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About A1
A1 is Austria’s leading communications provider,
encompassing more than 5.3 million mobile communications customers and
over 2 million fixed access lines. The customers benefit from a global
package of offers from one source: voice telephony, Internet access,
digital cable television, data and IT solutions, wholesale services, and
mobile business and payment solutions. The product brands A1, bob, Red
Bull MOBILE and Yesss! represent quality and smart services. As a
responsible company A1 integrates socially relevant and environmental
concerns into its core business.
A1 Telekom Austria AG is part of A1 Telekom Austria Group (ATX:TKA) – a
leading digital services and communications provider in the CEE region
with more than 24 million customers across seven countries. Offering
communications, payment and entertainment services as well as integrated
business solutions Telekom Austria Group achieved revenues of 4.47
billion Euros, with A1 contributing more than 2.6 billion Euros, by in
the year 2018.
Almost 19.000 employees and state of the art broadband infrastructure
make digital business and lifestyle possible and enable people,
companies and things to connect everywhere anytime. As European unit of
América Móvil, one of the largest wireless services providers in the
world, Telekom Austria Group is headquartered in Vienna and gives access
to global solutions.
About BearingPoint
BearingPoint
is an independent management and technology consultancy with European
roots and a global reach. The company operates in four units:
Consulting, Solutions, Business Services, and Ventures. Consulting
covers the advisory business; Solutions provides the tools for
successful digital transformation, advanced analytics and regulatory
requirements; Business Services provides managed services beyond SaaS;
Ventures drives the financing and development of start-ups.
BearingPoint’s clients include many of the world’s leading companies and
organizations. The firm has a global consulting network with more than
10,000 people and supports clients in over 75 countries, engaging with
them to achieve measurable and sustainable success.
About BearingPoint//Beyond
BearingPoint//Beyond
is a solution unit of BearingPoint, focused on helping organization
reinvent their business model and grow their revenue by utilizing
digital platforms.
For more information, please visit:
Homepage: www.bearingpoint.com
BearingPoint//Beyond
homepage: www.bearingpointbeyond.com
Annual
Report: https://www.bearingpoint.com/en/about-us/annual-report/
LinkedIn:
www.linkedin.com/company/bearingpoint
Twitter:
@BearingPoint
Contacts
Alexander Bock
Global Manager Communications
Tel.: +49 89
540338029
Email: alexander.bock@bearingpoint.com